How do I return an item?

You can return Products to Allsize XL Menswear for an exchange or refund within 14 days after you received the Products. Please ensure you bring the dispatch note with you as proof of purchase. We will refund the full price you paid for the Products, using the same method you used to pay for them.

Reasonable Care

If you want to return or exchange your products, you must take reasonable care of them and they should be returned to us in a re-saleable condition, which means that:

   You can open the packaging to look at and try on the products as you would in our store.
   You mustn’t try on the products wearing strong perfume / aftershave or a deodorant which may leave scent or marks on the products.
   Shoes mustn’t be worn outside and no scuffing should appear on the sole.
   For hygiene reason Under, Sock, Swim Shorts Cannot Be Returned under any circumstances once despatched.
   Tags should not be removed from any item.
   The original packaging should be retained.
   please allow 5 working days from receipt of returns for processing.

If you fail to take reasonable care of the Products before returning them to us, you may have to compensate us.Unfortunately we can’t stop an order once it’s been confirmed by us.

If you change your mind about your order after this point you can return the Products to in accordance with this returns policy. This returns policy does not affect your statutory rights in respect of defective Products.